Karthik Kottugumada

Software Development Lead with 15+ years of experience, who has a track record of success in delivering results, leading medium to large global teams, and providing workable scalable solutions.


Lead to Succeed

Led a team of 5 engineers that delivered one of the biggest changes in the Starbucks mobile order and payments system (revamping the Loyalty Points System). As a result of this change, the in-app purchases and number of new loyalty customers rose by 14 percent.

Learn and Be Curious

Added the SQL Datawarehouse integration for Visual Studio IDE in my capacity as a Software Development Lead at Microsoft Corporation

Invent and Simplify

Built a resource contracting hub that serves as a single stop solution for any contractor onboarding for Microsoft Devices

Focus On Change

Leading the effort to integrate Frontier equipment return through UPS and USPS thereby making it easier for customers to return their equipment and saving the organization lost cost in unreturned equipment charges


Fun Facts

Cities Visited


Daily Average Steps


Awards Won


Coffee Consumed


Leadership Principles

• Think Big and Go far
• Be the best version of yourself
• Clarify what’s important, don’t just share outrage
• Leave judgement behind and truly listen


Aug 2019 - Current
Frontier Communications

Software Development Lead

Software Development 50 % | Design and Architecture 30% | Team Management 20%

Managing and working with a rapidly growing team of engineers. Developing APIs to execute enterprise capabilities as a service for Frontier Communications US Operations resulting in a leaner and more scalable suite of applications

Sep 2018 – Jul 2019
Starbucks Coffee Company

Software Development Lead

Software Development 60% | Design and Architecture 25% | Team Management 15%

Designed and developed a new core platform for Starbucks thereby greatly reducing the maintenance overhead and implemented a net new multi-tier redemption feature for the loyalty customers.

Jan 2018 – Aug 2018

Software Development Lead

Software Development 70% | Design and Architecture 20% | Team Management 10%

Managed all aspects of the engineering process, including architecture, implementation, security, compliance, and quality for adding new features and updating Visual Studio IDE

Apr 2015 – Jan 2018
Microsoft Devices

Senior Software Development Engineer

Software Development 75% | Architecture and Design 15% | Mentoring 10%

Designed and developed the Devices Resource Contracting tool for Windows Devices Group resulting in greatly improving the experience and overall process of contractor onboarding within the Devices Engineering Organization. This application still serves as the go to application for onboarding new approved suppliers.

May 2013 – Apr 2015
Microsoft (Contract: Infosys)

Senior Software Development Engineer

Software Development 75% | Architecture and Design 15% | Mentoring 10%

Led, worked on, and managed a large cross functional 19-person global team to help develop and sustain applications developed to assist Microsoft partners worldwide in reducing the time from content search and discovery to download

Feb 2010 – Sep 2011
Microsoft(Contract: Infosys)

Software Development Engineer

Software Development 85% | Requirements Gathering 10% | Code Reviews and Enhancements 5%

Developed the console version of SQL Server Migration Assistant that supports migration of MySQL and Oracle projects to SQL Server

Education and Trainings